Frequently Asked Questions

You can book a taxi in Buffalo through our website, mobile app, or by calling our dispatch center directly. Simply provide your pickup location, destination, and preferred time for pickup.

We accept various payment methods, including cash, credit/debit cards, and mobile payment apps. Please specify your preferred payment method when booking.

Yes, you can schedule a taxi in advance. We recommend booking at least 24 hours ahead to ensure availability for your desired time.

Yes, there may be additional fees for airport services. Please check our pricing page for detailed information on airport fees and surcharges.

To cancel your booking, please call our dispatch center or use the cancellation option in our mobile app. If you cancel within a certain timeframe, you may not incur any fees.

If your taxi is running late, please contact our dispatch center for an update. We strive to provide timely service, but factors such as traffic or weather can sometimes cause delays.

Yes, we offer wheelchair-accessible vehicles. Please indicate your need for accessibility when making your booking.

You can track your taxi in real-time using our mobile app. You’ll receive updates on your driver’s location and estimated arrival time.

If you left an item in the taxi, please contact our dispatch center as soon as possible. Provide a description of the item and your trip details, and we’ll do our best to help you recover it.

Yes, all our drivers are fully licensed and insured, and they undergo background checks and training to ensure the safety and comfort of our passengers.